Frequently Asked Questions

Points of Pride Dates Costs Getting Here Frequently Asked Questions 

How do I pay?

When you make your reservation for orientation, you will have the option to pay with a credit card. If you choose to pay with check or money order, please make sure to print out a copy of the reservation and mail your payment to the address below.

If I've decided to pay by check or money order, where do I send my orientation payment?

Please send your check or money order to:

New Student and Family Programs
PO Box 114075
Gainesville, FL 32611-4075

Please make sure to include your name (student first and last) and UFID on the check or money order. Personal checks or money orders can be made out to “The University of Florida”.

How long is orientation?

New Student and Family Programs offers a variety of orientation programs to assist new students according to their specified needs. Each program allows new students and family members different opportunities to learn how to be a successful Gator in and out of the classroom.

Summer B, Fall, PaCE 2015, and Innovation Academy Freshman Admits:
All new freshmen (with the exception of Summer A/C and PaCE 16 admits) will attend a two-day overnight Preview Program (orientation). This program will begin at 8:00 a.m. on day one and conclude at 5:00 p.m. of day two. During Preview, students will engage in small group breakouts with orientation leaders as well as a faculty academic advisor. Students will learn about campus resources, review University and major expectations and requirements, receive Common Read Book, and create and register for first semester courses.This program is an overnight experience that will include a one-on-one advising appointment, course registration, Gator 1 Central, campus resource presentations, and Preview Course Registration Confirmation.

Do not make plans on day two which will prevent you from staying until 5:00 p.m. There is NO possibility to leave before 5:00 p.m. on day two.

Students attending the two day session will be provided overnight accommodations in a UF Residence Hall for the first day of the program. Family members will not be provided overnight accommodations and will need to make their own accommodations for the evening. Students will need to provide their own linens and towels for the overnight stay. Students can choose to pay for an additional night, the evening prior to the start of the session if they choose to.

Innovation Academy Admits:
Innovation Academy (IA) students and family members will participate in a two-day overnight program held through the summer between June and July 2016. During Preview, IA students will engage in small group breakouts with orientation leaders as well as a faculty academic advisor. Students will learn about campus resources, review University, major and IA program expectations and requirements, receive Common Read book, and create a tentative pre-semester and spring semester success plan.

Transfer and Summer A/C Freshman Admits:
Transfer and Summer A/C Freshman Preview Program is a one day program that covers all the information a new student will need to have a successful start at UF. This one-day session reserved only for Transfer Students and Summer A/C Freshman admits will begin at 8:00 a.m. and will run until approximately 5:00 p.m. Participants need to stay the entire duration to fully participate in the orientation program and complete all program components that are required prior to the start of classes.

As a reminder all UF Orientation Programs are mandatory programs for all new students. Students who do not stay for the duration of the program risk cancelation of their course registration completed at orientation. Please select a session which will allow you to dedicate yourself fully to your orientation experience.

Is orientation mandatory?
Yes, all new students are required to attend orientation (i.e. Freshmen Preview, Innovation Academy Preview, PaCE or Transfer Preview). During orientation, students will meet with an academic advisor, have the opportunity to register for classes, and learn how to be a successful Gator in and out of the classroom. Family Preview is not mandatory for family members or guests, but attending the program is an excellent opportunity for family members/guests to learn more about the University of Florida and get questions answered. Families may not want to bring small children due to the format of the program.
What if I cannot attend one of the orientation dates?
Orientation is mandatory for all new students. In the event of an emergency which prevents you from attending orientation, contact New Student and Family Programs at (352) 392-8396.
What if I need to change my orientation date?
In the event of a conflict with a session for which you have a reservation, please log into your reservation to change your session date. A $25.00 administrative charge for change of session will be assessed immediately for each session change you make. Please note we will not be able to place you in a session that has closed or is filled to capacity so please make sure to register for a session you are able to attend. You can click on “View a Reservation” on the main orientation menu to view changes to your registration.
What if I need to add a guest after I signed up for orientation?
As soon as you know you need to add guests for orientation, email us at no later than ten (10) working days prior to your session. Please provide your name, UFID, the name(s) of the guest(s) you would like to add and the new total number of guests. We do sign up guests on site during the sessions, but contacting our office beforehand is much more efficient and makes check-in the morning of the session much easier. Students may not register onsite for a Preview session.
What if I need to remove a guest after I signed up for orientation?
As soon as you know you need to remove guests for orientation, email us at no later than ten (10) working days prior to your session. Please provide your name, UFID, the name(s) of the guest(s) you would like to remove and the new total number of guests. If you remove a guest after payment has been received, you will receive a refund once all sessions have been held and accounts reconciled. No refunds will be provided for canceled reservations, reservations for students who have chosen not to attend UF, or for canceled guests if notification is received less than five (5) working days prior to your session.
Where is check-in for orientation?
Check-in for orientation will take place at the J. Wayne Reitz Union, ground floor breezeway by the circle drive entrance from 8:00 a.m. until 8:40 a.m. The program will start promptly at 8:45 a.m. so please be on time. Make sure to plan ahead for parking and possible traffic during your travel. If you arrive after the program has started, you may be required to re-schedule your session.
Where is parking during orientation?
A parking permit for your orientation session will be provided electronically (emailed to the student's account) with your confirmation information. This permit is valid only for the Large Commuter Parking Lot. Please plan on packing comfortable walking shoes as parking spaces are limited and will not be right next to the building. If you are a new student or family member with a disability and need parking accommodations please refer to UF's Transportation and Parking Services ADA Parking Accommodations information found at If you have additional questions please feel free to contact us at or call 352-392-8396.
I lost/never received my parking permit. How can I get one?
Email us at at least three working days prior to your session and we can provide you with a replacement. Please include your UFID in the email. You can also pick up a permit the day of your session, but you will need to park in the Large Commuter Lot first and quickly return to place the permit on your dash.
What do we wear during orientation?
Dress is casual during orientation. Make sure you wear comfortable clothes and shoes because you will be doing a fair amount of walking during the program. Portions of the program include walking through campus in the Florida summer, so be prepared for all weather related activity (e.g. heat and rain)!  Students and family members also spend a considerable amount of time in the Reitz Union as well as other campus buildings which are well air conditioned, so please also remember to bring an additional layer to keep warm while inside.
What will we need to bring to orientation?

Bring money for day 2 meals and other snacks not included in your orientation costs , any academic paperwork (test scores, transcripts, etc.) that may be helpful in selecting classes, an umbrella, your Gatorlink ID and password, your UFID #, and a valid photo identification to get your Gator 1 ID Card. Immunization paperwork should be submitted prior to orientation – visit for forms and frequently asked questions.

When do I receive my orientation session confirmation?
Once we receive payment in full of your orientation costs, you will be sent confirmation information electronically (emailed to the student's account). A confirmation email will not be emailed until your orientation cost balance is $0. Allow for five (5) working days from which we receive payment in full to receive your electronic confirmation. Your electronic confirmation will include links to a confirmation brochure, checklist and parking permit for your session. If you do not receive your confirmation five (5) working days prior to your session or lost your confirmation, email us at Include your name and UFID.
How do I know if you received my payment or if my costs are paid in full?
Please click on the "View an Existing Reservation" link and log back into the reservation website to see if your payment has been processed. If you did not pay online and it has been more than 15 working days since you mailed your check and it has not been processed, please check with your bank to see if the check has cleared. If the check has cleared and we have not processed it, email us at Include your name, UFID, check number and name on the check or money order.
Can I get a refund for my Preview reservation?
No. Your preview cost is non-refundable. Please note once a student registers for Preview he or she is then responsible for paying the cost in full. Please see add and remove guests for specific guest reservation questions.
Are waivers available for Preview, Transfer Preview, Innovation Academy or Family Preview?
Students waivers are limited and are offered on a first-come, first-serve basis. Waivers will be considered for students who demonstrate an expected family contribution of 0 dollars, Pell Grant Eligible and also receive state of federal benefits (e.g. Food Assistance, WIC, Free/Reduced Lunch, etc.). Students who meet these qualifications are not guaranteed a waiver. Waiver application information is availabe on request. Please email to request the application.
Who should I contact if I need special accommodations?
If any students or family members require special accommodations for orientation, please specify this on the student’s registration.  If you were unable to report this please feel free to email  We will do our best to assist all accommodations.  Link: Preview Accessibility Map.